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What Companies Are Fueling The Progress In Natural Language Processing? Moving This Branch Of AI Past Translators And Speech-To-Text

AFP via Getty Images Key takeaways
  • Natural language processing (NLP) is a subset of artificial intelligence that
  • uses linguistics and machine learning models to allow computers to process human language. As time goes on, these machines are getting better with sentiment analysis and intent classification tools
  • We experience the power of NLP in our daily lives, even if we don't realize it. We see NLP in action when we search for something online, use predictive text, interact with chatbots or ask our smart assistant in the living room to change the song
  • Revolutionary tools like ChatGPT and DALL-E 2 are setting new standards for the capabilities of NLP. These tools use NLP to store information and provide detailed responses to inputs
  • Chatbots have exploded in popularity in recent months, and there's a growing buzz surrounding the field of artificial intelligence and its various subsets. Natural language processing (NLP) is the subset of artificial intelligence (AI) that uses machine learning technology to allow computers to comprehend human language.

    AI has many applications, including everything from self-driving cars to AI-driven investing. If you're curious about what AI can do for your portfolio, download the Q.Ai app to get started.

    Natural language processing applications have moved beyond basic translators and speech-to-text with the emergence of ChatGPT and other powerful tools. We will look at this branch of AI and the companies fueling the recent progress in this area.

    What's natural language processing all about?

    Natural language processing (NLP) is a subset of artificial intelligence (AI) that uses linguistics, machine learning, deep learning and coding to make human language comprehensible for machines. Natural language processing is a computer process enabling machines to understand and respond to text or voice inputs. The goal is for the machine to respond with text or voice as a human would.

    The long-term objective of NLP is to help computers understand sentiment and intent so that we can move beyond basic language translators. This subset of AI focuses on interactive voice responses, text analytics, speech analytics and pattern and image recognition. One of the most popular uses right now is the text analytics segment since companies globally use this to improve customer service by analyzing consumer inputs.

    The potential for NLP is formidable. According to Fortune Business Insights, the global market size for natural language processing could reach $161.81 billion by 2029. Market research conducted by IBM in 2021 showed that about half of businesses were utilizing NLP applications, many of which were in customer service.

    How are businesses using NLP to improve operations?

    The primary benefit of NLP solutions for businesses is to use automation to cut costs and improve business operations to maximize productivity and profitability. Here are a few ways that NLP is being utilized right now by businesses globally:

  • Redacting sensitive data. Industries such as insurance, legal and healthcare use NLP technology to redact personal information and protect sensitive data instead of manually going through documents.
  • Customer service. Not only is NLP technology used to offer customer service chatbots that sound more human-like, but companies then have this data extracted and analyzed to improve the customer experience.
  • Business analytics. Companies use NLP solutions to analyze sentiment and gather actionable insights from customer feedback.
  • What are examples of natural language processing in our daily lives?

    You may be using NLP services daily without even noticing it. We enjoy more and more of these technological benefits as they advance. Here are some common examples of NLP:

  • Spam email filters: These filters determine what kind of messages reach your inbox based on results from text classification tools.
  • Smart assistants: Amazon's Alexa and Apple's Siri are perfect examples of machines processing natural human language. These smart assistants determine patterns in voice recognition to provide a helpful response based on context.
  • Search engines: When you search for something, the NLP technology offers suggestions to complete your query while using sentiment analysis to determine the results the search engine produces.
  • Predictive text: While we've likely become accustomed to this feature, the predictive text has improved drastically. It's used by applications like Grammarly and Gmail's Smart Compose, which even finishes your sentences for you.
  • Customer service chatbots: Whenever you speak to a customer service chatbot through a website, you see the power of NLP. These services are getting better with time.
  • We also can't ignore the role of AI and NLP in everyday services like streaming platforms and e-commerce websites (Amazon), where it feels like our results are customized by someone who knows us.

    What companies are fueling the progress in natural language processing?

    While almost every business has to use some form of NLP and AI in its operations, some companies are fueling the recent progress in these technologies. Here are five companies in this space to keep an eye on.

    Microsoft

    Microsoft has been making headlines lately since the company reportedly invested $10 billion in OpenAI, the startup behind DALL-E 2 and ChatGPT. These two tools alone have changed the entire landscape of AI and NLP innovations as the improvements bring this technology to the general public in new, exciting ways.

    Microsoft Azure is the exclusive cloud provider for ChatGPT, and this platform also offers many services related to NLP. Some services include sentiment analysis, text classification, text summarization and entailment services.

    IBM

    While IBM has generally been at the forefront of AI advancements, the company also offers specific NLP services. IBM allows you to build applications and solutions that use NLP to improve business operations.

    One of the revenue streams for the company is the IBM Watson Natural Language Understanding service which uses deep learning to derive meaning from unstructured text data. On the Watson website, IBM touts that users have seen a 383% ROI over three years and that companies can increase productivity by 50% by reducing their time on information-gathering tasks.

    Amazon

    The significance of AI and NLP is felt at almost every level of Amazon's business. You may have used the Alexa device to put on your favorite song or found the perfect product on the e-commerce platform based on a recommendation. These are AI and NLP in action.

    Amazon also offers Amazon Web Services (AWS) for cloud storage so businesses can complete their digital transformations. They also have Amazon Comprehend, an NLP service that uses machine learning to determine text's significance. The Comprehend service also offers sentiment analysis and custom segmentation so customers can add NLP to their apps.

    Lemonade

    When discussing AI, you can't forget about the first insurance company fully Google

    Even though Alphabet, the parent company of Google, recently revealed that it would be cutting 12,000 employees worldwide, they're also planning on launching 20 new products. Google has already offered a small sample group an exclusive look at a tool that will eventually be a competitor to ChatGPT, known as Bard. This chatbot is

    The biggest issue for Google is that they want to offer an AI-powered chatbot that's safe, tackles misinformation, and shares factually accurate information. Google has been investing heavily in AI, and it's no secret that management wants to bring the company back to the forefront of this field. You can see Google utilizing NLP technology in every aspect of its business, including spam filters, predictive text when writing emails, search engines and translation tools.

    How can you invest in NLP and AI?

    If you're a proponent of machine learning, there are many different ways to invest in AI and related technologies. There aren't companies that only focus on AI in the same way that Tesla focuses on EVs or Nike focuses on athletic wear because every successful business relies on some form of AI. You can, however, invest in major tech companies since they're becoming increasingly invested in AI. With Amazon relying on AI on everything from the Alexa device to powering the warehouses, this is one company that's all in.

    OpenAI is projected to generate $1 billion in revenue in 2024. While you can't invest directly in OpenAI since they're a startup, you can invest in Microsoft or Nvidia. Microsoft's Azure will be the exclusive cloud provider for the startup, and most AI-based tools will rely on Nvidia for processing capabilities. In recent weeks, shares of Nvidia have shot up as the stock has been a favorite of investors looking to capitalize on this field.

    You don't have to look any further if you want to see the capabilities of AI in investing. Q.Ai uses AI to offer investment options for those who don't want to be tracking the stock market daily. The good news is that Q.Ai also takes the guesswork out of investing if you want a hands-off approach. Check out the Emerging Tech Kit if you're a proponent of innovative technology.

    The bottom line

    Natural language processing and artificial intelligence are changing how businesses operate and impacting our daily lives. Significant advancements will continue with NLP using computational linguistics and machine learning to help machines process human language. As businesses worldwide continue to take advantage of NLP technology, the expectation is that they will improve productivity and profitability.

    Download Q.Ai today for access to AI-powered investment strategies.


    The Best Movies On Amazon Prime Video (June 2024)

    A man looks away in Oppenheimer.Universal

    When a massive hit like Oppenheimer arrives on Amazon Prime Video, it makes me wonder if Universal ever regrets its streaming deal with Amazon. Oppenheimer only had a few months to exclusively stream on Peacock, and now it's a Prime Video exclusive until its time on Amazon is over. And as successful as Oppenheimer was on Peacock, Prime Video has a much bigger audience, and the film is likely to be even more popular now than ever.

    Sports fans can also choose between two new documentaries this week, Federer: Twelve Final Days and Power of the Dream. But instead of picking one of those two films, we decided to go with The Grey, one of the best Liam Neeson action movies since the original Taken.

    Keep reading for our complete roundup of the best movies on Amazon Prime Video right now. We update the list every Friday so you'll always have something fun to watch on the weekend.

    We've also put together guides to the best shows on Prime Video, the best movies on Hulu, the best movies on Netflix, the best new movies to stream, and the best movies on Disney+.

    Editors' Recommendations

    Amazon Prime Membership: What Is Included And How Much Does It Cost?

    What started in 2005 as a simple subscription for free shipping has evolved into a full-fledged membership program with over 200 million members. But what does an Amazon Prime membership get you in 2024?

    Subscribers receive shipping benefits, exclusive discounts, and access to multiple Amazon-owned services like Prime Video and Amazon Music. If you're having trouble keeping track of everything included in the program, or are trying to determine if it's worth the money, here's what you need to know about Amazon Prime.

    How Much Is Amazon Prime? hand taking a large dollar from a person

    (Credit: Vicky Leta)

    The cost of an Amazon Prime membership differs depending on how you want to pay. As of February 2022, it costs $14.99 per month or $139 per year, so with the annual rate, you save $40. We've seen a few price hikes over the years as e-commerce exploded and Amazon added more perks: From $79 to $99 in 2014 and then to $119 in 2018, before reaching its current price. Prices across Europe have also increased by up to 43%.

    If $139 is too much, there are ways to avoid paying full price for shipping. First-time subscribers can sign up for a free 30-day trial. Students can sign up for Prime Student, which costs $7.49 per month or $69 for the full year and offers exclusive discounts. Those who qualify for government assistance, such as EBT or Medicaid, can get Prime for $6.99 a month for up to four years.

    If you want Prime just for the free shipping, you can get free delivery in 5-8 business days by spending $35 or more on eligible items. Or subscribe to specific items if you buy something regularly. This will knock 15% off the final price and qualify you for free delivery.

    Get a 30-Day Free Trial of Amazon Prime

    Get a 30-Day Free Trial of Amazon Prime What Does a Prime Membership Include? photoshop image of items you can get with amazon prime

    (Credit: Bob Al-Greene / Amazon)

    The biggest benefit of an Amazon Prime membership is free shipping, but you also get unlimited access to many Amazon-owned services, such as Prime Video and Amazon Music, and extras are added all the time. Here's a (non-exhaustive) list of what you get:

    Free Delivery
  • Free two-day shipping on eligible items.

  • Free one-day shipping with no minimum purchase on select items.

  • Free same-day shipping on orders $25 and over in eligible ZIP codes (or a $2.99 fee for orders under the minimum).

  • Free release-date shipping for eligible pre-order items.

  • Free no-rush shipping.

  • Free Amazon Day Delivery, where all your weekly Amazon orders are delivered on the same day each week.

  • Free in-garage delivery through the Amazon Key service on your Amazon Day Delivery (a $1.99 fee on any other day), a great way to protect your front door deliveries.

  • Shopping Perks
  • Whole Foods: Prime members get exclusive discounts when shopping at Amazon-owned Whole Foods. Two-hour delivery is also available in select cities.

  • Amazon Fresh: Amazon Fresh offers 1-hour pickup or 2-hour delivery windows in more than 2,000 US cities and towns. Prime members can get free delivery on purchases over $100 and save 10% on eligible in-store purchases at a physical Amazon Fresh store. Or, for $9.99 per month, Prime members in over 3,500 US cities and towns get unlimited grocery delivery on orders over $35 from Whole Foods, Amazon Fresh, and other local grocery and specialty retailers available on Amazon. You also get 1-hour delivery, unlimited 30-minute pickup, and priority access to Recurring Reservations.

  • Try Before You Buy: Prime members have access to a program that allows them to try on clothing at home before committing to a purchase.

  • Amazon Elements: Subscribers gain access to Amazon's line of everyday essentials, including vitamins and supplements.

  • Shopbop: Free shipping and free returns on all orders.

  • Woot!: Free standard shipping on all Woot! Orders and free express shipping on shirt orders.

  • Zappos: Link your Prime account with Zappos to get free upgraded shipping on all orders.

  • Included Subscriptions and Services
  • Prime Video: Amazon's video streaming service includes 4K and HDR streaming, original content, live sports, and offline downloading. The free offering was recently downgraded to an ad-supported tier, and features like Dolby Atmos and Dolby Vision were removed. You need to pay an extra $2.99 per month to get rid of ads and get those missing features back.

  • Music Prime: Amazon Music Prime lets subscribers stream more than 100 million songs from the company's robust music library, though you're limited to shuffled tunes. (For on-demand music, you need Amazon Music Unlimited for $9.99 per month (or $5.99 per month for a single-device plan).

  • Prime Gaming: Each month, subscribers get free PC games and in-game loot to claim, as well as a small selection of titles to play via Amazon Luna. Twitch benefits include one free channel subscription, exclusive chat-based benefits, and extended storage for past broadcasts.

  • Prime Reading: Borrow thousands of books, magazines, and comics from Amazon's digital catalog for free. You also get Amazon First Reads, which lets you pick one free ebook each month and get early access to select titles.

  • Amazon Photos: Prime includes unlimited full-resolution photo storage and up to 5GB of video storage through Amazon Photos. Here's how to get started.

  • Amazon Kids+: Subscribers pay $4.99 per month ($48 per year), while non-members pay $7.99 per month ($79 per year). Kids+ grants children access to age-appropriate content along with the ability to set up parental controls on their devices. (If you buy a child-focused Amazon device, like an Echo Dot Kids or Amazon Fire tablet, you get a free year of Kids+.)

  • Grubhub+: Prime members get Grubhub+ for free, which normally costs $9.99 per month and gets you unlimited free delivery on orders of $12 or more (before tax and tip), exclusive in-app perks and rewards, and more.

  • Medical Care
  • Prime RX: Save up to 80% on prescriptions at over 60,000 pharmacies. Get free two-day delivery and exclusive discounts when placing orders through Amazon Pharmacy. Prime-exclusive RXPass gets you all your eligible medication for $5 per month.

  • One Medical: For an extra $9 per month, Prime members get access to One Medical's healthcare services. While you still need traditional health insurance, One Medical offers in-office doctor visits in eligible areas that can be scheduled within a day as well as 24/7 virtual on-demand care.

  • Is Amazon Prime Worth It? woman in bed at night viewing prices on phone

    (Credit: Vicky Leta)

    When it comes to subscription services, worth all comes down to how often you use what you're paying for. Amazon Prime costs $14.99 per month; $11.58 if you pay for the $139 annual Prime plan. Are you getting that money back in value each month?

    To answer that question, think about how often you make purchases on Amazon and get free shipping as a result of Prime. Or consider how much you're paying for shipping without a membership and see if that number is higher than what you'd pay for a membership.

    Prime offers many perks that can make it feel worthwhile, but services like Prime Video and Music Prime sweeten the deal only as much as you watch movies and listen to music through those services. If you prefer Netflix, already pay for Spotify, and don't buy groceries online, a subscription may not be worth it to you.

    How to Sign Up for Amazon Prime amazon prime

    (Credit: PCMag / Amazon)

    Ready to become an Amazon Prime member? Head over to the Amazon Prime sign-up page and click Start your free 30-day trial. Sign in with your existing Amazon account, or click Create your Amazon account if you don't already have one. You then simply add a Prime membership on top of your free Amazon account.

    Recommended by Our Editors How to Share an Amazon Prime Membership amazon household signup page

    (Credit: PCMag / Amazon)

    You don't have to get Amazon Prime for everyone in your house. Instead, set up an Amazon Household to share your Prime account and all the benefits that come with it. Once set up, you can manage your Household to add new members, remove anyone you previously added, share digital content with them, and share payment methods.

    You can add up to two adults (including yourself), four teenagers, and four children to your household, which comes in handy when adding multiple users to the same Echo device.

    How to Cancel Amazon Prime cancel prime membership

    (Credit: PCMag / Amazon)

    If you need to cancel Amazon Prime, you can do it from Account & Lists > Account > Prime. Click Update, cancel, and more under the Manage Membership section, then select End membership at the bottom of the drop-down menu. Amazon will try to convince you to stay, but you can click Cancel My Benefits, then the Continue to Cancel button to follow through.

    Living overseas? EU regulators think this process has too many steps, so Amazon is making it even easier to cancel your membership.

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