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AI Chatbots Are A 'treasure Trove' For Criminals As Expert Warns All Users To Never Make Costly 'free Account' Mistake
CHATBOTS can change your life for the better – but they come with a serious danger too.
Cyber-experts have told The U.S. Sun how chatbots are now a "treasure trove" just waiting for criminals to break in.
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There are countless chatbots out there now – but be careful what you trust them withCredit: GettyArtificial intelligence chatbots is getting smarter, faster, and easier to access.
And because these AI systems have learned to talk like humans, it can be tempting to be overly trusting and tell them sensitive things.
We spoke to Jake Moore, Global Cybersecurity Advisor at ESET, who revealed that the AI "models" that chatbots are based on are likely safe – but there's a hidden danger.
"With OpenAI and Microsoft as the front runners of chatbots, they are closely guarding their networks and algorithms," Jake told us.
"If they were to become compromised, they would have little to maintain as a business being their future."
WELCOME TO THE DANGER PHONE?Instead, Jake revealed that the big risk is that what you say to a chatbot ends up being exposed.
Ultimately, the things you tell a chatbot during a conversation are stored somewhere.
And like texts, emails, or backed-up files, your messages to chatbots are only as safe as how they're being stored.
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Real-life Hollyoaks couple reveal they've welcomed their second childSo if you've poured your heart out to a chatbot or shared sensitive info, that's a big mistake.
ChatGPT's astonishing new skills: The future of AI interaction"Rather than editing the algorithms to change output direction, the input and output data is essentially more at risk as this will be stored on a server somewhere," Jake explained.
"Although encrypted, this in time will become like a personal search history and very valuable to cyber thieves.
"There is a lot of personal information already being handed over.
"And as soon as OpenAI releases its own search engine, there will be even more sensitive data floating around in a relatively new space that will be like a treasure trove to criminals. "
WHAT IS CHATGPT?
Here's what you need to know...
ChatGPT is a chatbot
Whether it's writing a poem about flowers or engaging in a conversation, the aim is for the text to sound natural and human-like.
GPT stands for Generative Pre-Trained Transformer, which is the type of model used for AI-generated content.
While ChatGPT can handle complex prompts and is used by businesses for various tasks, it's important to remember that its responses may not always be accurate or truthful.
This is because the model was trained on data from the internet written by humans, including conversations, so while the responses may sound human-like, they may not always be reliable.
"These models were trained on vast amounts of data from the internet written by humans, including conversations, so the responses it provides may sound human-like," Open AI explained.
"It is important to keep in mind that this is a direct result of the system's design (i.E. Maximizing the similarity between outputs and the dataset the models were trained on).
"And that such outputs may be inaccurate, untruthful, and otherwise misleading at times."
LOOSE LIPS SINK SHIPSJake said it's important to be particularly mindful when you're using a chatbot that isn't encrypting your chats.
Encryption garbles conversations so they can't be read by anyone who doesn't have the "key" to unlock them.
The good news is that OpenAI promises that all ChatGPT chats are end-to-end encrypted – whether you're a paying member or not.
Do not share your personal thoughts and intimate details either. It is safe to assume that someone else will gain access to them.
Dr. Martin J. Kraemersecurity awareness advocate at KnowBe4But some apps might charge you for encryption – or not offer it at all.
And even with encrypted chats, your conversations might be used by the chatbot to train its models.
ChatGPT lets you opt out of this, and you also have the option to delete your data.
"People need to remain mindful of what they input into chatbots, especially into free accounts which don't anonymise or encrypt the data," Jake warned.
What is ChatGPT Plus?
Here's what you need to know...
Just last month, The U.S. Sun revealed what you shouldn't say to chatbots.
We spoke to a security expert to find out where you need to be careful.
"Never share any sensitive information with a chatbot," said Dr. Martin J. Kraemer, security awareness advocate at KnowBe4.
Apple's Siri looks 'obsolete' in comparison to 'mind blowing' ChatGPT 4o that can sing, teach and even FLIRT"You might have to share your flight booking code or parts of your address with an airline chatbot, but that should be the exception.
"You can always call instead of using the chatbot. Generally, never ever share your password or other authentication credentials with a chatbot.
"Do not share your personal thoughts and intimate details either. It is safe to assume that someone else will gain access to them."
Chat GPT: How This Human-like AI Chatbot Is Revolutionizing Industries
The popularity of ChatGPT stems from its ability to generate human-like text based on input, making it a valuable tool for various applications such as chatbots, customer service, language translation, and more.
But what makes Chat GPT so irresistible?ChatGPT is not your ordinary chatbot. It goes beyond simplistic trigger or keyword-based responses and engages in sophisticated, human-like interactions. While chatbots also understand natural language inputs, they only follow a logic rule set making them suitable only for specific applications. ChatGPT on the other hand uses Large Language Models to mimic human language realistically. It can dynamically and intelligently answer questions, write meaningful text, and compute complex problems precisely. All in a conversational way. Recently, I planned a trip and the itinerary created by ChatGPT was way better than the ones I got from a couple of travel agencies.
What's more, ChatGPT can answer follow-up questions, admit errors while challenging incorrect premises and reject inappropriate requests. A variant of OpenAI's GPT 3.5 language generation software, ChatGPT uses 175 billion parameters to formulate its response to a query.
This ability of ChatGPT is finding application in many use cases across industries.
Using ChatGPT to amplify business outcomesThe impact of ChatGPT is not just limited to its popularity but also its unprecedented revenue potential. Projections indicate that it is set to generate US$200 million in revenue this year alone and US$1 billion by the end of 2024. Here are some ways to it is already creating mega-impact across industries.
Transforming Customer Service and EngagementBy integrating ChatGPT with their chatbots, businesses can provide intelligent and human-like responses to customer queries. With ChatGPT, 24/7 customer support becomes a reality, eliminating frustrating wait times and elevating the overall customer experience. But it doesn't stop there.
ChatGPT's ability to personalize customer interactions by providing tailored recommendations and content enable businesses to deliver a personalized and engaging experience. This leads to increased customer engagement, loyalty, and business growth.
Revolutionizing Content Creation and MarketingContent creation is the lifeblood of marketing, and ChatGPT is transforming the landscape. With Chat GPT, businesses can streamline content creation and deliver impactful marketing materials. Businesses now have the power to generate high-quality, captivating content for their websites, blogs, social media, etc., with Chat GPT's natural language generation capabilities.
The result?
Compelling and engaging content that resonates with the target audience, leading to improved brand visibility, increased customer engagement, and, ultimately, business success.
Empowering Software DevelopmentThe impact of Chat GPT is not limited to customer service and marketing but also extends to the realm of software development. By suggesting and autocompleting code snippets, identifying and tracking bugs, generating documentation, and facilitating project management, Chat GPT accelerates the coding process, reduces errors, and enhances productivity
Its natural language processing capabilities also enable developers to analyze user input and improve user experience, setting new standards for software development efficiency.
A Disruption is UnderwayImagine a world where customers can have natural conversations with ChatGPT for personalized financial advice. Where businesses can streamline customer interactions and automate tasks for improved operational efficiency. And where compliance and security measures are enhanced to ensure a secure and compliant customer experience. ChatGPT has already made this world a reality. It is disrupting business models and ways of working across industries. Not riding this wave of generative AI could set businesses back by a decade in their quest for competitive advantage.
An Executive's Guide To Understanding Chatbots, Assistants And Agents
Artificial Intelligence
PixabayGenerative AI and large language models are rapidly transforming the business landscape, offering new opportunities for innovation, efficiency and competitive advantage. As a business leader, it is crucial to understand the different types of AI systems and how they can be leveraged to drive growth and improve operations.
This article aims to explain chatbots, AI assistants and AI agents, highlighting their capabilities, use cases and potential benefits for an enterprise.
Comparing Chatbots, Assistants and Agents
Janakiram MSV ChatbotsChatbots are computer programs designed to simulate conversations with human users through text or voice interfaces. Traditionally, chatbots relied on natural language processing and machine learning techniques to understand and respond to user input. The rise of LLMs has revolutionized chatbots, enabling them to respond to questions on a wide range of topics. Their knowledge is typically limited to their training data and the cutoff time.
When integrated with contextual data, chatbots can answer common questions, making them ideal for customer support. Chatbots are typically embedded in websites, messaging apps and mobile applications, providing a conversational interface to users.
Typical use cases for chatbots include providing 24/7 customer service, answering frequently asked questions and handling simple transactions like order tracking or appointment scheduling. When embedded in websites, chatbots can engage visitors, generate leads and deliver personalized marketing messages based on user behavior and preferences.
AI AssistantsAI assistants are more advanced and versatile than chatbots. They handle both text and voice interactions, integrating with various devices and services to provide a comprehensive user experience. These assistants support hands-free operation, which is particularly useful for multitasking or accessibility needs.
AI assistants learn from user interactions, adapting to preferences over time to offer personalized recommendations, reminders and services. Additionally, they can connect with various data sources and systems, providing a contextual and sophisticated user experience across different platforms.
AI assistants may enhance customer interaction through voice-based customer service, handling complex queries and providing personalized recommendations. They automate routine tasks, manage schedules and aid decision-making through data insights and analysis, thereby improving business efficiency.
The key difference between AI assistants and chatbots is that AI assistants have access to a wide range of data sources, providing additional insights and context for intelligent conversations. They can also remember past interactions and respond intelligently.
AgentsAgents are highly autonomous systems capable of complex decision-making and learning from their environment. They leverage advanced generative AI algorithms combined with real-time data processing to perform tasks with minimal human intervention. Agents can operate in the background, waiting for events to occur or tasks to be completed.
The concept of agents is relatively new and is still evolving. They represent an advanced implementation of AI assistants, equipped with long-term memory, access to real-time data and a diverse set of tools. Agents use highly capable language models to reason, observe and act on specific tasks, potentially replacing humans in repetitive tasks and knowledge base lookups.
The key difference between AI assistants and agents lies in their learning ability and autonomous execution. While AI assistants typically require a human in the loop, well-designed agents can accomplish tasks with minimal human intervention.
As language models become more powerful, so will agents. By combining proven automation and integration techniques with the reasoning abilities of LLMs, agents may gain surprising new capabilities.
Understanding the distinctions between chatbots, AI assistants and agents is essential for leveraging their unique strengths to drive business growth and efficiency.
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