What Is Artificial Intelligence (AI)?
AI At Work: The Impact Of Artificial Intelligence In The Workplace - AOL
Gorodenkoff // Shutterstock
With the rapid adoption of artificial intelligence (AI) in the workplace, Spokeo wanted to understand how professionals feel about utilizing this technology. Are they using AI in their current role? Do they think it will impact their industry? And do they have any concerns about it?
Surveying 1,027 respondents active in the workplace uncovered a range of perceptions – both positive and negative – about AI at work.
Key Findings74.8% are concerned AI will impact their industry
18-24 year olds were least concerned about AI's impact on the industry (66%) and over 65's were most concerned (80.8%)
78.1% believe AI could reduce some of the stresses of the job, either now or in the future
Industries thought to be positively impacted by AI: Technology, Agriculture, and Manufacturing
66.6% believe AI could do their job
76.7% think AI will reduce the number of working days in the week for the average American
Three quarters of survey participants (74.8%) had concerns about AI impacting their industry. This attitude was broadly consistent across genders and ages. Female respondents were slightly less concerned AI would impact their industry negatively compared to male respondents (72.5% compared with 76.6%).
Spokeo
AI concerns increase with ageThe age groups which were least and most fearful of AI's impact on their industry were also the oldest and youngest age brackets in the study: with 66% of 18-24 year olds showing concern rising to 80.8% of over 65s.
Spokeo
Top concerns result in a tieAmong the biggest concerns were AI's impact on future salary increases (34.4%) and worries that AI might replace their job (34.3%).
Spokeo
Can AI be a stress reliever?However, more than three quarters (78.1%) of Americans also believe that AI could make their job less stressful, either now or in the future. The majority of Americans, 79.1% of respondents, thought employers should offer training for utilizing ChatGPT and AI tools within their roles – indicating a desire to not get left behind and to take proper advantage of the new tools.
Other benefits of AI include increased productivity, cited by 40.2% of respondents. Only 7.7% of those surveyed felt the new technology was of no benefit at all.
Spokeo
Industries that respondents thought will be most impacted most by AIThe industries that respondents thought will be most positively impacted are Technology (51.3%), Agriculture (50.6%), and Manufacturing (46.8%).
It is interesting to note that a similar percentage of Americans felt industries would either be negatively affected by AI or not affected at all. The industries that Americans felt could be most negatively impacted by AI are Financial activities and insurance (41.4%), Professional and business services (40.2%) and Leisure and hospitality (38.4%).
Spokeo
66.6% believe AI could do their jobSurprisingly, two thirds of professionals (66.6%) believed AI could currently do their job, possibly overestimating AI's ability to perform a wide range of human tasks.
However, Americans were still confident they could outperform AI in their role, in all skills except data analysis (63.2% thought AI is better) and time management (52.5%).
76.7% think AI will reduce the number of working days in the week for the average AmericanIn early October Jamie Dimon, CEO of JPMorgan, made headlines with his prediction that AI will eventually cut down the work week to three and a half days. The majority of Americans seem to agree. In fact, three quarters of respondents (76.7%) believed that AI could help them work fewer days in the future.
Despite some concerns about the impact of AI on their industry, 62.8% of people said they would be for AI if they could receive the same income and the technology could reduce the number of working days in the week.
Additionally, people think AI could help not only reduce the amount of work they do, but it could also reduce the stress of their existing job and workload. 78.1% of respondents felt AI could reduce their work-related stress overall, concluding an overwhelming majority who do also see numerous personal benefits to incorporating AI in its current form and as it continues to improve.
Overall, the study suggests that although Americans are wary of the potential consequences of AI technology, with the right training by employers, most people also see the potential benefits that the technology may reap in the workplace – both professionally and for their own personal well-being.
MethodologyUsing Amazon's survey platform, Spokeo surveyed 1,097 Americans in October 2023 about topics relating to AI and its impact on their industry.
The breakdown of the people surveyed was as follows:
Age ranges:
18-24 – 4.58%
25-34 – 32.6%
35-44 – 44.1%
45-54 – 11.7%
55-64 – 4.5%
65+ – 2.5%
Gender:
This story was produced by Spokeo and reviewed and distributed by Stacker Media.
AI At Work: The Impact Of Artificial Intelligence In The Workplace - AOL
Gorodenkoff // Shutterstock
With the rapid adoption of artificial intelligence (AI) in the workplace, Spokeo wanted to understand how professionals feel about utilizing this technology. Are they using AI in their current role? Do they think it will impact their industry? And do they have any concerns about it?
Surveying 1,027 respondents active in the workplace uncovered a range of perceptions – both positive and negative – about AI at work.
Key Findings74.8% are concerned AI will impact their industry
18-24 year olds were least concerned about AI's impact on the industry (66%) and over 65's were most concerned (80.8%)
78.1% believe AI could reduce some of the stresses of the job, either now or in the future
Industries thought to be positively impacted by AI: Technology, Agriculture, and Manufacturing
66.6% believe AI could do their job
76.7% think AI will reduce the number of working days in the week for the average American
Three quarters of survey participants (74.8%) had concerns about AI impacting their industry. This attitude was broadly consistent across genders and ages. Female respondents were slightly less concerned AI would impact their industry negatively compared to male respondents (72.5% compared with 76.6%).
Spokeo
AI concerns increase with ageThe age groups which were least and most fearful of AI's impact on their industry were also the oldest and youngest age brackets in the study: with 66% of 18-24 year olds showing concern rising to 80.8% of over 65s.
Spokeo
Top concerns result in a tieAmong the biggest concerns were AI's impact on future salary increases (34.4%) and worries that AI might replace their job (34.3%).
Spokeo
Can AI be a stress reliever?However, more than three quarters (78.1%) of Americans also believe that AI could make their job less stressful, either now or in the future. The majority of Americans, 79.1% of respondents, thought employers should offer training for utilizing ChatGPT and AI tools within their roles – indicating a desire to not get left behind and to take proper advantage of the new tools.
Other benefits of AI include increased productivity, cited by 40.2% of respondents. Only 7.7% of those surveyed felt the new technology was of no benefit at all.
Spokeo
Industries that respondents thought will be most impacted most by AIThe industries that respondents thought will be most positively impacted are Technology (51.3%), Agriculture (50.6%), and Manufacturing (46.8%).
It is interesting to note that a similar percentage of Americans felt industries would either be negatively affected by AI or not affected at all. The industries that Americans felt could be most negatively impacted by AI are Financial activities and insurance (41.4%), Professional and business services (40.2%) and Leisure and hospitality (38.4%).
Spokeo
66.6% believe AI could do their jobSurprisingly, two thirds of professionals (66.6%) believed AI could currently do their job, possibly overestimating AI's ability to perform a wide range of human tasks.
However, Americans were still confident they could outperform AI in their role, in all skills except data analysis (63.2% thought AI is better) and time management (52.5%).
76.7% think AI will reduce the number of working days in the week for the average AmericanIn early October Jamie Dimon, CEO of JPMorgan, made headlines with his prediction that AI will eventually cut down the work week to three and a half days. The majority of Americans seem to agree. In fact, three quarters of respondents (76.7%) believed that AI could help them work fewer days in the future.
Despite some concerns about the impact of AI on their industry, 62.8% of people said they would be for AI if they could receive the same income and the technology could reduce the number of working days in the week.
Additionally, people think AI could help not only reduce the amount of work they do, but it could also reduce the stress of their existing job and workload. 78.1% of respondents felt AI could reduce their work-related stress overall, concluding an overwhelming majority who do also see numerous personal benefits to incorporating AI in its current form and as it continues to improve.
Overall, the study suggests that although Americans are wary of the potential consequences of AI technology, with the right training by employers, most people also see the potential benefits that the technology may reap in the workplace – both professionally and for their own personal well-being.
MethodologyUsing Amazon's survey platform, Spokeo surveyed 1,097 Americans in October 2023 about topics relating to AI and its impact on their industry.
The breakdown of the people surveyed was as follows:
Age ranges:
18-24 – 4.58%
25-34 – 32.6%
35-44 – 44.1%
45-54 – 11.7%
55-64 – 4.5%
65+ – 2.5%
Gender:
This story was produced by Spokeo and reviewed and distributed by Stacker Media.
Will Artificial Intelligence Overtake Humans In The Workplace?
Earlier this year, there were reports on advances in artificial intelligence. Stephen Hawking, Elon Musk and others voiced their concerns about computers overtaking humans, and it could start in the workplace, CBS News' Anthony Mason reports.
"Eventually I think most jobs will be replaced, like 75 percent, 80 percent of people are probably not going to work for a living," New York University's Gary Marcus told Mason earlier this year.
Since that conversation, the jobs issue has attracted more attention. Recently, two books from technology experts in Silicon Valley foretell a potentially jobless future.
Jerry Kaplan is author of the just-released "Humans Need Not Apply: A Guide to Wealth and Work in the Age of Artificial Intelligence."
"The new coming wave of automation is blind to the color of your collar," Kaplan said.
Kaplan said that in the next decade or two, driverless cars could put many of the more than three million licensed professional drivers around the country out of work. While automation long ago revolutionized the assembly line, advances in big data computing power could soon downsize the traditional white collar workforce as well.
"Even what you think of as advanced professions that require a great deal of specialization and expertise, the vast majority of the work is routine, and it's those routine tasks which can be now taken over by computers, so that what used to take the work of 20 lawyers may be done by five lawyers, or 20 doctors may be done by five doctors," Kaplan said.
Maybe even journalists. Now computers are creeping into the reporting field. At The Associated Press, approximately 4,000 corporate earning stories are being written by computers.
"Well, at one time, like when I first got to the AP, we were writing as many as 1,000 earning stories a quarter," AP assistant business editor Philana Patterson said. "I think everybody knows the media industry has been contracting and we don't have as many people working in the newsroom. We eventually got that down to about 300 earning stories a quarter. So we were offering our customers less, and with automation we were able to actually bring those numbers up above what we were doing before."
The AP uses a program called Wordsmith, created by Automated Insights, a company in Durham, North Carolina.
"We can generate millions of stories in a matter of minutes or hours," Automated Insights CEO Robbie Allen said.
Wordsmith takes raw data, like a player's production for Yahoo's fantasy football league, and turns it into weekly recap stories that sound like they were written by a human. But Allen downplays the doomsday scenario.
"I believe that our future is going to be much more of a humans and software working together, and to our knowledge nobody's ever lost a job due to an implementation of Wordsmith," Allen said. "In fact, most of the time we're implementing things that previously didn't exist before."
"We haven't eliminated any jobs, and what it's really done for us is it's allowed us to give reporters and editors time to do more meaningful work," said Patterson.
If computers continue to infringe on humans' territory, what would a mostly jobless population look like?
Marcus said it could lead to dramatic changes.
"I think eventually we're going to move to a society that works on different principles, where the state supports people, maybe from taxes that come from the people that own most robots," said Marcus. "They're going to have a different kind of- almost like a leisure kind of life, but I think more people have come to realize that a guaranteed minimum income from the state really is the endgame here."
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